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IDC Reveals Worldwide CIO Agenda Predictions for 2018

Dec 6, 2017 by IDC

IDC Reveals Worldwide CIO Agenda Predictions for 2018

By 2019, 60% of CIOs will complete infrastructure and application re-platforming using cloud, mobile, and DevOps, clearing the deck for accelerated enterprise digital transformation. 

Welcome to IDC’s take on the most important global trends for CIOs in the next year. Many CIOs in the Central and Eastern Europe (CEE) region may scratch their heads when reading through these predictions. Some industries and countries in the region are simply still not feeling the pressures from digital upstarts and tech-savvy enterprises that are making real in-roads in Western Europe and the United States. So, breathless talk of the pace of change, the digital gap, and platform disruption may seem like unwelcome hype from a different world. However, CIOs in the retail and media industries in many countries across the region are doubtless aware and probably suffering the consequences of these convulsions in the market (unless they are one of the disruptors), and other sectors will be affected as the months and years proceed. 

One enduring question regarding the competitiveness of the CEE region relates to tech platform modernity, alluded to in forecast #4 in the document. IT kit in the CEE region, at least in terms of core systems within large enterprises, is of a newer vintage than the legacy systems in Western Europe and the US, many of which have tendrils reaching back to the dawn of computing in the 1960s and '70s.  Will this disparity mean that enterprises and governments in the CEE region have an easier chore to adapt their systems to the new technology platform?  Or have Western European and American companies in the past few years already done much of the re-platforming needed to achieve digital agility?

As digitally-fueled disruptors continue to roil and reshape businesses and industries, the clear mandate for every enterprise is to reimagine and reconstruct itself to compete in the increasingly digital economy that's platform powered and ecosystem enabled. To help CIOs and senior IT executives through this period of multiplied innovation, International Data Corporation (IDC) today published IDC FutureScape: Worldwide CIO Agenda 2018 Predictions (IDC #US41789117). These predictions lay out IDC's vision for the ten most important shifts that will happen in IT organizations over the next 36 months and will guide senior IT executives in the formation of their three-year strategic IT plan.

According to the new report, lines are being drawn in the sand, separating industry laggards from "digital-native enterprises" that can harness the power of technology to multiply innovation and accelerate their businesses' appetite for transformation. In the context of continuous emergence, IDC asserts that enterprise technology environments must adapt at an accelerated pace to the scale, scope, and speed of digital transformation.

Serge Findling, vice president of Research for IDC's IT Executive Programs (IEP) notes, "For CIOs and senior information and technology executives, the challenge is to think and operate like a digital-native enterprise in the face of the emergence of platforms, innovation accelerators, machine learning, augmented skills, micro-personalization, new partnerships, and new relationships. At the same time, change continues to move from linear to exponential and from evolving to episodic and unpredictable — requiring businesses to build digitally fueled adaptive processes, decision-making, and technology platforms to survive, let alone thrive."

Here are the predictions from the IDC FutureScape for Worldwide CIO Agenda:

Prediction 1: By 2018, 75% of CIOs Will Put Experiential Engagement, Data Monetization, or Digital Business at Scale at the Top of Their Agenda

Prediction 2: Through 2019, Dragged Down by Conflicting Digital Transformation Imperatives, Ineffective Technology Innovation, Cloud Infrastructure Transition, and Underfunded End-of-Life Core Systems, 75% of CIOs and Their Enterprises Will Fail to Meet All of Their Digital Objectives

Prediction 3: By 2020, 60% of the CIOs Who Have Crossed the Digital Divide Will Prevail in C-Suite Turmoil and Competition to Become Digital Business Leaders for Their Enterprises

Prediction 4: By 2019, 60% of CIOs Will Complete Infrastructure and Application Re-platforming Using Cloud, Mobile, and DevOps, Clearing the Deck for Accelerated Enterprise Digital Transformation

Prediction 5: By 2019, 60% of IT Organizations Will Deploy DX Platforms Supporting New Customer- and Ecosystem-Facing Business Models

Prediction 6: By 2019, 75% of CIOs Will Refocus Cybersecurity Around Authentication and Trust to Manage Business Risks, Initiating the Retirement of Systems That Cannot Ensure Data Protection

Prediction 7: By 2020, 40% of CIOs Will Leverage Vision- and Mission-Driven Leadership to Inspire and Empower Their Organizations to Create Digital Transformation Capabilities

Prediction 8: Recognizing the Failure of Existing IT Governance and the Need for a Shared Digital Transformation Vision; by 2020, 40% of CIOs Will Adopt New Digital Governance Models to Accelerate Innovation and Speed

Prediction 9: By 2018, 70% of CIOs Will Take Agility to the Next Level, Gearing Up to a Product Model Using Design Thinking and DevOps

Prediction 10: By 2020, 60% of CIOs Will Implement an IT Business Model and Culture That Shifts Focus from IT Projects to Digitally-Oriented Products

About IDC FutureScapes

IDC FutureScapes are used to shape IT strategy and planning for the enterprise by providing a basic framework for evaluating IT initiatives in terms of their value to business strategy now and in the foreseeable future. IDC's FutureScapes are comprised of a set of decision imperatives designed to identify a range of pending issues that CIOs and senior technology professionals will confront within the typical three-year business planning cycle.

To register for an on-demand replay of this Web conference or any of the IDC FutureScape Web Conferences, please visit:


about idc

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit


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